:root{--navy: #082D7D;--orange: #D36732;--green: #1E8E5A;--bg: #F5F7FB;--card: #FFFFFF;--border: #E2E6EE;--text: #1A1F2B;--text-muted: #6B7280;--escalate: #B03A2E}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Arial,sans-serif;background:var(--bg);color:var(--text)}.app-shell{max-width:1200px;margin:0 auto;padding:24px}.app-footer{margin-top:40px;padding-top:20px;border-top:1px solid var(--border);font-size:12px;color:var(--text-muted);text-align:center}.app-footer-partner{font-weight:600;color:var(--text)}.app-footer-link{font-weight:600;color:var(--navy);text-decoration:none}.app-footer-link:hover{text-decoration:underline}.loading-state,.empty-state{padding:24px;color:var(--text-muted);text-align:center}.topbar{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;background:#fff;color:#111827;position:relative;border-bottom:3px solid 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